Frequently Asked Question

Viewing Voicemails

• This icon at the top of your phone screen will show you that you have a voicemail(s).
  
  
  
• Press the Voicemail button.
  
  
  
• • A (+) in front of the message indicates the message is new.
  • A (-) in front of the message indicates the message is old.
    From here you can quickly see who left you voicemails and choose which messages to listen to first.
  

Listening to Voicemails

• You can press Select to find out more information about the voicemail message that was left.
  
  
  
• • Name and number of who left the message.
  • Length of voicemail message.
  • Date the message was left.
  • Time of day the message was left.
    The following will be displayed on this screen:
• If you pres the More button, additional options will appear.
  
  
  
• You now see options to Toggle this voicemail from unread to read or vice versa, and an option to edit Settings.
  
  
  
• Lastly, you can press the Play button to listen to your voicemail.
  
  
  
• The message will now play over your device.

Voicemail Administration

To access all of the voicemail administration options, you can follow these steps.

If you wish to record any specific greetings, please pick up the handset before entering in to the voicemail menu

• Press the Voicemail button.
  
• Press the 'Settings' button

Change Voicemail Password

Once in settings, select the 'Change Password' Option

Change Voicemail name

To have a generic system greeting with only your name, you can change your system voicemail name by selecting 'Name' and then 'Change'

Change Custom Voicemail Greetings

The system allows for 3 different custom voicemail greetings:

• Unavailable - When you phone rings for the maximum number of rings without answering, this greeting will be played
• Busy - If you are sent a call, but are currently on the phone this greeting will be played
• Temporary - If set, this greeting will always be played

To change any of these greetings, once in the settings screen, select the greeting type and then select 'Change'. This will play a beep in your ear and you can begin recording. Once complete, select the save recording option on-screen. Follow the prompts if you wish to make changes.