Frequently Asked Question
WHI - How does a customer link their Nexpart user to a Mitchell1 / ShopKey system?
Last Updated 4 months ago
Attached is a .pdf file from Mitchell1 / ShopKey on how to configure their system with Nexpart.
Once you have set up a nexpart user, follow the attached instructions to link their Mitchell1 / ShopKey system with Nexpart/Counterpoint
In addition, if your Mitchell1 / ShopKey customer has recently (after May '24) had their connection stop working, they may need to upgrade. Documentation for that process can be found in the second document and more info can be found here: