Frequently Asked Question

If you have discovered that you have entered a wrong date for an invoice’s DUE date, then you can easily correct this mistake by deferring the invoice to the correct date. Please double-check the INVOICE date to ensure that it is correct prior to completing these instructions.

PAYMENT and DUE date (only) corrections

Use Accounts Payable à Automatic Cheque Processing à Invoice Deferral, enter in the vendor and invoice number. The payment and due dates will be displayed and are available for you to change. It doesn’t matter if you change them ahead in time or back in time (if you entered a future date in error).

Check that your work has been successful by printing the report Accounts Payable à Automatic Cheque Processing à Deferred Invoice Report. You can print this report for all vendors (press enter/enter), for a specific vendor (enter the vendor number twice) or for a range of vendor numbers.

INVOICE date corrections

In this case, not only is your Accounts Payable incorrect, but the error has been carried through to the General Ledger. You must enter and update a reversing transaction for the badly dated invoice, using all of the same dates. Once that is complete, enter and post the invoice a third time, this time with correct dates. The steps for correcting the payment and due dates are not required under these circumstances because they will also be changed.