Frequently Asked Question

Accounts Receivable…> 4. Transaction Processing… > 1. Transaction Input >1. Add Transactions

• Enter the customer number that has the payment posted to it, and shouldn’t

• Enter 0 as the type (you are making a ‘fake’ invoice)

• Enter an invoice number

• Enter the same date that the payment was done

• Enter a reference if you wish

• Enter the amount of the payment – no sign, just the amount.

• Accept the entry with F1

• Enter your branch number (press ENTER will default) and an account number

• Enter the amount of the payment, no sign, just the amount.

• Accept the entry with F1

• Enter the customer number that should have the payment posted to it, but doesn’t

• Enter 0 as the type (you are making a ‘fake’ invoice)

• Enter an invoice number

• Enter the same date that the payment was done

• Enter a reference if you wish

• Enter the amount of the payment (WITH a sign – you MUST do this)

• Accept the entry with F1

• Enter your branch number (press ENTER will default) and the same account number you used in the steps above

• Enter the amount of the payment, (WITH a sign – you MUST do this)

• Update the entries to the customer accounts using the following process.

1. Accounts Receivable…> 4. Transaction Processing…> 3. Transaction Update

If the customer account is a Balance Forward account, then you are done.

For Open Item Account Procedure

If the customer account is an Open Item account, then you need to connect the payment and the invoice(s) for both customers using the following process..

1. Accounts Receivable… > 4. Transaction Processing… > 5. Cash Receipts Processing…> 1. Cash Receipts Input > 1. Add receipts

• Enter the customer number, date and a reference if you wish.

• Enter 0.00 as the amount received.

• Accept the entry with F1

• Pay the invoices, making sure that you pick up the payment even when it is a credit invoice/charge (and it will be in the case where you move a payment from one account to another). When all the invoices have been paid, the ‘left to allocate’ figure should be 0.00 as well.

• Accept the entry with F1 and post/update using the following menu path 1. Accounts Receivable… à 5. Cash Receipts Processing… à 3. Cash Receipts Update

At month end, you will use 1. Accounts Receivable… > 5. Month End Processing… > 3. Trial Balance Reports… > 2. Open Item Purge prior to running your statements and the connected entries will be cleared from the account, leaving only unpaid and partially paid invoices to print on the statement.