Frequently Asked Question

A new feature has been added that will force the delivery question to be answered for any accounts other than the general cash sale account. 

For a complete solution, it is suggested to have all types of deliveries set up under 4. Sales Desk > 7. Delivery Dispatch > 4. 

• (D)elivery
• (P)ickup / (W)ill Call - This can either be set to deliver or not. If you have a tablet or similar that you use at your pickup counter, you should set this to deliver so that you can take signatures at the pickup counter
• (X)Rush - The specific delivery type of "X" will activate the 'rush' capabilities of the JDispatch mobile app

The descriptions on any of these types can be whatever you like. Any variation or additional types can also help but, at a base level, these defaults will give your counter staff the flexibility to dispatch the basic different types of invoices when answering yes

In order to tun on the feature, you must activate the it through 9. System Utilities > 3. System Setup > 4. Sales Desk > 2. Parts Billing Parameters > Screen 5

Option 41 (Force Ask Delivery In Invoicing) has been added and should be set to Y to activate the feature.

Once activated a new question will be asked when finalizing an invoice. 

If you answer 'Y' to this question, you will be asked to choose what type of delivery will be used

Based on the answers to the questions above, the invoice will be dispatched accordingly.