Frequently Asked Question

Ransomware is a type of malware that encrypts files on a victim's computer and demands payment in exchange for a decryption key that can unlock the files. Ransomware attacks are often delivered via phishing emails or through unpatched software vulnerabilities.

Here are some tips to protect yourself against ransomware:

1. Keep your software up-to-date: Keep your software, including your operating system and antivirus software, up-to-date with the latest security patches to protect against known vulnerabilities that ransomware attackers could exploit.
2. Use antivirus software: Install and regularly update antivirus software to help detect and remove ransomware and other malware. With AMS Firstcall, you have a managed anti-virus already installed and actively monitoring for threats.
3. Backup your files: Backup your important files regularly and store them in a secure location, such as an external hard drive or cloud storage service. This can help you recover your files in the event of a ransomware attack. AMS backup services can provide off-site and cloud redundant backups of the files on your PC(s) as well as your business critical Counterpoint system data.
   
4. Be cautious of suspicious emails and links: Be wary of unsolicited emails and links, especially those that ask you to click on a link or provide sensitive information. If you are unsure whether an email is legitimate, contact the sender directly to verify its authenticity.
5. Use a reputable ad blocker: Use a reputable ad blocker in your browser to prevent malicious advertisements that may contain ransomware from appearing.
6. Enable pop-up blockers: Enable pop-up blockers in your browser to prevent pop-up windows that may contain ransomware from appearing.