Frequently Asked Question

Audit Log
Last Updated a year ago

The Audit Log contains a list of auditable events that have occurred in your instance of the COUNTERPOINT Cloud Platform over the past 90 days.

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Event Types

The following is a list of event types that are logged in the Audit Log:

  • A user successfully logging in via a browser
  • A user successfully logging in via the CP2 Desktop Application
  • A user automatically being logged in via the CP2 Desktop Application
  • A Manager logging into another user's account via Manager CP
  • A user creating a generic CounterMessage
  • A user creating a CounterMessage tied to a customer
  • A user signing a WebReport
  • A user changing their email address
  • A user changing their password
  • A user changing their name
  • A Procedure being run manually

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