Frequently Asked Question

There are several things that can cause this. The most likely cuplrit is that you do not have a set of price multipliers set up for the Space Discount Group. Check this first.

If multipliers are present confirm that field 40 Original to Price Level is pointing to a base price level that will contain values other than zero in the price book.

Lastly if all of the above checks out correctly look at the items in Produce Master Maintenance – Change Mode. Specifically field 53 Discount Level. If it contains an “*” or a Discount Group code that does not exist you will need to correct this in order for the price multipliers to work.