Frequently Asked Question

The Accounts Receivable transaction input processing is used to write-off/zero an account/credit service charge. The transaction type is always 0 (zero).

The menu path is 1. Accounts Receivable…-> 4. Transaction Processing …->1. Transaction Input.

Add transactions:

Customer – Enter customer number

Type – Use Type 0

Invoice – Enter invoice number or WRITE-OFF (UPPERCASE)

1. Date – Today’s date is always the default. You can over-ride the date if needed

4. Reference – Reference from the customer or ZEROACCT (UPPERCASE)

5. Amount – Enter the amount in negative value

6. G/L Distributions - Use the G/L Br 1 account *7150 (BAD DEBTS) to zero accounts. Enter the amount as negative value.

Use the G/L account *5200 (SERVICE CHARGE) to credit service charge.

(*Note – Confirm G/L account numbers to use on your system. Account numbers referenced here are examples only)

Fields 10, 14, 18, 22,26,30 and 34 - use as necessary for balancing purposes.

You can’t complete this section and exit until the total of the distribution is equal to the amount entered above.

Once transactions have been entered, run the Transaction Edit List using the following menu path 1. Accounts Receivable…-> 4. Transaction Processing …->2. Transaction Edit List

• Transaction Edit List – produces 2 reports

• A/R Transaction Edit List

• G/L Summary Edit List

Then run the Transaction Update using the following menu path;

1. Accounts Receivable…-> 4. Transaction Processing …->3. Transaction Update

• Transaction Update – produces 2 reports and updates customer information

• A/R Transaction Journal

• G/L Summary Edit List

The customer will be available for deletion after the next month end has been completed